Talk to the People Who Would Actually Do the Work
Most agency contact forms route to a sales representative whose job is to qualify you before anyone with actual dental marketing knowledge joins the conversation. That extra layer exists to protect the agency's time, not to help you. Here, you can book a discovery call directly or send a message, either way it reaches a strategist who can answer a technical question directly, not a sales queue.
Book a discovery call
Pick a time that works for you. A strategist joins the call, not a sales rep.
Send a message instead
Tell us what is not working. The more specific you are, the more useful our first reply will be.
What happens next
- Book a time on the calendar, or send a message instead, whichever is faster for you.
- If you send a message, a strategist replies within one working day, usually with two or three follow-up questions rather than an immediate pitch. If you book a call, a strategist joins at the time you picked.
- Either way, if it looks like a genuine fit, the next step is the free audit, before anyone talks about scope or pricing.
Prefer email
info@dentauramarketing.comWorking with practices across the United States and Canada. Written replies during working hours, Monday to Friday.
If you already know you want the audit, skip the call and the message and fill in the audit form instead.
What to include if you want a genuinely useful first response
Vague messages get vague first replies, that is true of any inbox. "We need more patients" is a real problem but it is not specific enough to respond to usefully. "Our implant page ranks on page three and our closest competitor is on page one, and I don't know if that's a content problem or a technical one" gives a strategist something concrete to actually look at before replying.
If you can, include your website, your city or catchment area, and the one or two things that are actually bothering you right now, a slow site, a stalled phone, reviews that have gone quiet, reporting you don't trust. The more specific the message, the more specific and useful the first reply back will be.
What you will not get afterward
No automated email sequence. No countdown timer implying an offer expires in 48 hours. No call from a sales development rep you never agreed to speak with, scheduled through a calendar link buried in an autoresponder. If the fit isn't right, that gets said directly, in writing, rather than left to a slow fade of increasingly generic follow-up emails.
When it makes more sense to talk before sending any data
Not every first conversation needs to start with a message and a wait. A twenty-minute call is often the fastest way to work out whether the free audit is even worth running for your specific situation, particularly if you're not sure yet whether the problem is marketing at all versus something structural, staffing, a treatment mix decision, a scheduling bottleneck that has nothing to do with visibility. Some practices genuinely don't need an agency, and saying so upfront costs nothing and saves everyone a wasted engagement.
Reasons practices typically reach out first
A few patterns show up more than others in first messages. Some practices are evaluating a second or third agency after a previous one showed rising traffic charts with no corresponding increase in booked appointments. Some are mid-rebuild on a new website and want a second opinion on structure before launch. Some are opening a new location and need a rollout plan that does not start from zero. And some genuinely just have one specific technical question, why a Google Business Profile got suspended, whether a tracking number is hurting local rankings, and want a direct answer from someone who actually knows.
All of those are reasonable reasons to send a message. None of them require having a fully scoped project ready before reaching out.
Questions about getting in touch
Ask us something specificWill I get pulled into an automated email sequence after I send a message?
No. You get a reply from a person, and nothing further unless you specifically ask for it.
Can we talk before sharing any real data or account access?
Yes, and a short call first is often genuinely useful for figuring out whether the audit is worth running before anyone shares login credentials or analytics access.
What if I'm not ready to commit to anything, just have a question?
That is fine. Plenty of messages that come in are a single specific question with no larger project attached, and they get a direct answer, not a redirect toward booking a sales call.
Do you work with practices outside the US and Canada?
Practices across the United States and Canada are the current focus. If you're outside that footprint, say so in your message and we will tell you plainly whether it is a fit.
I already know I want the audit. Do I still need to send a message first?
No, the audit request form is separate and skips this step entirely if you already know what you want.